Management Skills for New Managers

The Management Skills for New Managers course is designed to empower newly appointed managers with essential skills for effective leadership and team management. The course covers various aspects of successful

Coaching Practices

In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings

Coaching Conversations

Throughout the Coaching Skills for Managers specialization, we?ve discussed many topics for improving coaching conversations with our employees. It is now time to put all of that theory and discussion

Leading Organizational Change

One of the most challenging problems facing leaders today is navigating change. This course presents a framework for managing change in your team, department, or organization. In this course, participants

Stressful Effects of Disasters on Workers

Stress infiltrates our lives every day and has effects beyond what we usually realize. This 45-minute online course is part one of the Workforce Resiliency series, which provides information about

The Journey to a Quality Management Culture

In this one-hour webinar, which is part of the Hot Topics series, public health leaders from Washington State discuss how to authentically incorporate a quality management culture into big and

Feedback That Works Workshop Facilitator Course

This feedback workshop teaches the skill of giving feedback using our Situation ? Behavior ? Impact (SBI)? model. During the feedback workshop, participants learn about effective and ineffective feedback practices,