Leadership Management Communication

No matter how effective a leader/manager you already are, this course is designed to refresh and refine the skills needed to lead your teams to success in today’s fast-paced and

Managerial Communications

Upon completion of this course, the user will be able to demonstrate written and oral communication skills that are needed as a leader in a health department by: identifying communication

Managing Conflict in the Workplace

Conflict management skills are used in all aspects of life. From interpersonal to work situations, all of us need these skills in one way or another. Some of the fundamentals

Mentoring and Coaching

The purpose of this course is to distinguish the difference between a mentor and a coach and how to shape these relationships. A discussion of the utilization of learning contracts

Negotiating Skills for Changing Times

In today’s quickly changing, dynamic, and sometimes-volatile health care environment, negotiation skills are more important than ever before. In this course, participants will learn how to negotiate better agreements and