Managing Conflict in the Workplace

Conflict management skills are used in all aspects of life. From interpersonal to work situations, all of us need these skills in one way or another. Some of the fundamentals

Decision Making: A Systematic and Organized Approach

The course discusses the nature of qualitative decision making and explains how the complexity of decisions often overwhelms our cognitive capabilities. To deal with dynamic complexity, decision makers need to

Crisis Management

The purpose of this course is to understand the management issues in disaster and its outcomes through examining the crisis cycle involved in risk audit, mitigation, preparedness planning, impact of