If you don?t know where you are going, any road will take you there. One of the most important roles of a manager is to ensure everyone knows the destination. The most effective managers set expectations and assess their employees? performance against those expectations, and take a coaching approach to helping them get to the destination. That’s exactly what you?ll learn to do in this course!

You will explore how to collaboratively develop expectations with those you lead. When you encounter expectations that are not being met, you?ll learn how to use Coaching Algebra to determine the underlying issues that are impeding performance, and how to respond as a manger-coach.

This course includes 4 modules and is part of the Coaching Skills for Managers Specialization: Module 1: Course Overview & Designing Performance ExpectationsModule 2: Key Performance Indicators and AccountabilityModule 3: Diagnosing and Addressing Performance GapsModule 4: Specialization Milestone 1 – Define Your Coaching Philosophy