This training will provide an overview of key concepts and specific tools for use with a systems thinking approach.

After completing this course, you will be able to…
– Define Systems Thinking and describe its application in understanding and resolving complex problems.
– Explain three Systems Thinking tools (the Iceberg, System Archetypes, and Belief/Action/Results (BAR) framework).
– Apply these Systems Thinking tools to an important issue in your workplace.