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Member Research & Reports

Member Research & Reports

NYU: A Systems Approach to Addressing Clinician Burnout

A report coauthored by Dr. José Pagán, chair and professor of public health policy and management at New York University College of Global Public Health, was published by the National Academy of Medicine and titled “Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being.” 

This report studies the changing landscape of the U.S. healthcare system, which has had profound effects on clinical practice and the experiences of clinicians, students and trainees, and patients and their families. Mounting system pressures have contributed to an imbalance of overwhelming job demands and insufficient job resources for clinicians, causing various types of stress, including burnout – a workplace syndrome characterized by high emotional exhaustion and depersonalization, and a low sense of personal accomplishment from work.

The high rates of burnout reported among U.S. clinicians and learners is a strong signal that the nation’s healthcare system is failing to achieve its aims for system-wide improvement. Improving the U.S. healthcare system to achieve the goals of better care, improved population health, and lower costs depends in large part on a workforce that is functioning at its highest level. Positive, healthy work and learning environments support the professional well-being that is essential to the therapeutic alliance among clinicians, patients, and families and the delivery of high-quality care.

This report calls upon leaders across disciplines to prioritize major improvements in clinical work and learning environments in all settings, and for all disciplines to prevent and mitigate clinician burnout and foster professional well-being for the overall health of clinicians, patients, and the nation.

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