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Member Research & Reports

Member Research & Reports

BU Study Finds Mobile Phones Can Help Homeless Vets Access Health Care

Many homeless veterans have mobile phones and regularly access the Internet, making mobile technology an effective tool for engaging them in health care and improving adherence to treatment, according to a study co-authored by a Boston University School of Public Health (BUSPH) researcher.

About 90 percent of veterans interviewed by a study team that included researchers from the Edith Nourse Rogers VA Hospital in Bedford, Massachusetts, said they had a mobile phone and were receptive to receiving phone calls or text messages for appointment or medication reminders or other health care communications. The study, published in Peer J, was led by Dr. D. Keith McInnes, research assistant professor of health policy and management at BUSPH and a researcher with the Bedford VA.

The authors said that “despite the economic, societal, situational, and psychological barriers that affect homeless veterans accessing healthcare, our results suggest that IT such as mobile phones can contribute to improving access to outpatient health care services, which in turn may lead to improved health outcomes.”

To read more about the study, go to: